Refund policy

Return Policy

We want you to love your purchase from The Sip & Shop.

If for any reason you are not completely satisfied, eligible items may be returned within 7 days of delivery for store credit. Store credit will be issued once the returned item is received and inspected.

Return Conditions

To be eligible for return, items must:

• Be unworn, unwashed, and unused

• Have all original tags attached

• Be returned in original condition with packaging when applicable

Items that show signs of wear, perfume, makeup, damage, or alteration will not be accepted.

Final Sale Items

The following items are final sale and not eligible for return:

• Handbags and designer accessories

• Jewelry and hair accessories

• Hats and fascinators

• Sale or discounted items

• Items purchased at Sip & Shop events or pop-ups

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at maggie.sipandshop@gmail.com with photos so we can resolve the issue as quickly as possible.

How to Start a Return

To request a return, please email maggie.sipandshop@gmail.com with your order number and reason for return. If your return is approved, we will provide instructions for sending the item back.

We reserve the right to refuse returns that do not meet the above conditions.